This may sound like common sense to a lot of people but I have to say how important it is to have your phone system plugged into a UPS/Battery backup. Most businesses that I have been to have a UPS for their server and computers but you wouldn't believe how many times I have walked into the phone closet and their PBX is plugged right in without even a surge protector.
Every time there is a heavy storm, we get calls the next day from down systems. If the customer is lucky we just do a reset and the phone system comes back up. Sometimes it is a power issue and their is no power going to the outlet. A lot of times and especially with older telephone systems the key service unit that all the phones are connected to is fried.
When you consider the potential loss of business and the expensive repair it is well worth investing a couple of hundred dollars in a UPS. The best thing to do is to go on the UPS manufacturer web site and use their tool to select an appropriate model for your phone system. The UPS is designed to protect your phone system in the event of a power surge when the power comes back on after an outtage or if there is lightning. What it is designed to do is to take the hit and leave your equipment protected. That is why oftentimes after a storm the UPS is damaged but the phone system is fine.
If you fill out the registration card that comes with the UPS they will guarantee your system against damage. The more powerful the unit, the more coverage they will offer. The best thing you can do is fill it out and send it in. In the unlikely event that your phone system is plugged into an appropriate UPS and it still sustains damage, the insurance that comes with the UPS will cover the repair.
We have a big storm coming this weekend. It is supposedly the worst hurricane in 100 years. We are going to have power outages and when the power comes back on then equipment will be damaged. I know that we will get a bunch of calls on Monday and most of those systems will not have been adequately protected.
Adam Stern
410-239-2227
www.absphones.com
Every time there is a heavy storm, we get calls the next day from down systems. If the customer is lucky we just do a reset and the phone system comes back up. Sometimes it is a power issue and their is no power going to the outlet. A lot of times and especially with older telephone systems the key service unit that all the phones are connected to is fried.
When you consider the potential loss of business and the expensive repair it is well worth investing a couple of hundred dollars in a UPS. The best thing to do is to go on the UPS manufacturer web site and use their tool to select an appropriate model for your phone system. The UPS is designed to protect your phone system in the event of a power surge when the power comes back on after an outtage or if there is lightning. What it is designed to do is to take the hit and leave your equipment protected. That is why oftentimes after a storm the UPS is damaged but the phone system is fine.
If you fill out the registration card that comes with the UPS they will guarantee your system against damage. The more powerful the unit, the more coverage they will offer. The best thing you can do is fill it out and send it in. In the unlikely event that your phone system is plugged into an appropriate UPS and it still sustains damage, the insurance that comes with the UPS will cover the repair.
We have a big storm coming this weekend. It is supposedly the worst hurricane in 100 years. We are going to have power outages and when the power comes back on then equipment will be damaged. I know that we will get a bunch of calls on Monday and most of those systems will not have been adequately protected.
Adam Stern
410-239-2227
www.absphones.com
